OSS
One Stop Shop (OSS)
The OSS is an EU VAT reporting regime introduced on 1 July 2021 to simplify how businesses declare and pay VAT on cross-border B2C sales within the EU.
End-to-end OSS compliance, delivered by experts
VAT on all intra-EU distance sales of goods is now due in the country where the goods arrive. Instead of registering for VAT separately in each EU Member State where customers are located, OSS allows you to submit a single electronic quarterly return that reports all qualifying sales across the entire EU.
Für wen ist dieser Dienst gedacht?
Wer diesen Dienst
ist für
Our OSS service supports both EU-established and non-EU-established businesses that supply goods or services to consumers within the EU. This includes e-commerce sellers fulfilling orders across multiple EU countries, electronic interfaces considered deemed suppliers for certain transactions, and non-EU businesses supplying B2C services within the EU.
Global VAT coverage
The OSS regime applies across all 27 EU Member States, enabling businesses to manage their VAT obligations for EU-wide consumer sales through a single registration in one Member State. This approach eliminates the need for maintaining multiple VAT registrations across the EU, significantly reducing administrative complexity while ensuring compliance in every country where customers are located.
Transparent pricing
For EU-established businesses supplying B2C services; or for EU and Non-EU established business supplying B2C goods across the EU.
Union Scheme
from
€1500
For non-EU businesses supplying B2C services to EU consumers.
Non-Union Scheme
from
€1500
Final pricing depends on transaction volume, complexity, and reporting scope. Contact us for a tailored quote.
Registration is easy.
Simply complete the onboarding form and our team will guide you through the next steps.
We’ll help you share key business and transaction details, confirm whether the Union or Non-Union scheme applies, and set up data access or integrations where required. Your dedicated account manager will validate the information, confirm scope, and activate the platform and services for OSS registration, calculation, submission, and payment.
Vertraut in über 60 Ländern weltweit
OSS FAQs
What is OSS, and who is legally required to comply with it?
Introduced on 1 July 2021, the OSS is an EU VAT regime that allows businesses to declare and pay VAT on cross-border B2C sales of goods and services through a single registration. It is required for EU-established and non-EU-established businesses supplying goods or services to private consumers within the EU, including e-commerce sellers and electronic interfaces (deemed suppliers).
Why is this important now, and what are the risks of ignoring it?
Tax authorities are increasingly enforcing digital reporting and real-time data demands. If you do not use the OSS, you are legally required to register for VAT separately in every single EU Member State where your customers are located, submitting individual returns according to each country’s specific frequency and regulations.
What are my options for managing this?
Businesses can attempt to manage multiple local registrations internally, which is administratively heavy, or use the OSS to consolidate all EU-wide consumer sales into one single electronic quarterly return. Tax Desk provides an end-to-end managed service to handle this centralised reporting for you.
What are the most common challenges businesses face when trying to handle this?
Common hurdles include navigating evolving legislation, manual process inefficiencies and a lack of in-house specialist knowledge. Furthermore, local tax offices typically require all forms and communications to be in their local language, adding significant complexity for businesses operating across diverse EU borders.
How does Tax Desk combine technology with a personal service approach?
We operate a “People and Technology” model. Our specialists, many of whom have Big-Four experience, handle the technical complexities, while our leading-edge portal automates the calculation and submission of your returns, providing you with full visibility and control.
How does Tax Desk simplify the registration process for non-EU businesses?
For non-EU businesses shipping from multiple EU countries, we help you identify the optimal Member State for your single OSS registration, streamlining your entire European footprint through one point of contact.
Is Tax Desk a reliable partner for high-volume sellers?
Yes. Tax Desk was founded through the acquisition of a KPMG business and has a team with deep experience in managing complex, high-volume e-commerce taxation for over thousands of clients.
What is the step-by-step process to get started with Tax Desk?
The process begins by signing up via our website or contacting our team at info@taxdesk.com for more information. After selecting your services and completing a specialised OSS questionnaire on our portal, you are assigned a dedicated account manager to lead your registration and setup.
What documents will my team need to prepare for the registration?
Requirements vary by jurisdiction. While standard company incorporation documents are always needed, some jurisdictions require specific credentials, notarisations or physical copies. Importantly, since local tax offices require communications in their own language, your account manager will guide you through any necessary translations. If you are not yet established or VAT-registered in the country where you have a physical presence (or shipping origin), we must first collect the documents needed to secure that local registration before moving to the OSS filing.
How long does it typically take until my account is fully active and compliant?
The timeline is influenced by the country of registration. The OSS Union Scheme means if you are not already established or registered for VAT in that country, then Tax Desk must handle that local registration first. Once that initial step is complete, the OSS registration submission typically takes 2 to 3 weeks. However, because final approval depends on local tax authorities, we cannot guarantee a specific timeline, as external factors frequently influence the total registration process.
What tasks will my team need to perform every quarter once we are live?
Your team simply needs to provide sales and returns data using our standardised data template. Our team then prepares the quarterly return for your final review and approval.
What are the deadlines for returns and payments?
The deadline for both the quarterly OSS VAT return and the associated payment is the end of the calendar month following the reporting period (ie 30 April for the Q1 period).
How long do we need to keep records for?
You are legally required to keep records of all eligible OSS sales for a period of 10 years. Tax Desk assists in maintaining these statutory records, ensuring you remain audit-ready at all times.
How does Tax Desk handle tax audits or inquiries?
As your compliance partner, we provide full audit support and handle all notifications from tax authorities on your behalf, leveraging our Big-Four expertise to resolve complex issues with professionalism and clarity.